Privacy Policy

This Privacy Policy describes how Angel Oak LLC (“Angel Oak,” “we,” “us,” or “our”) handles information you provide through this website, an application, or a customer-service interaction.

Information we collect

We may collect contact details, application information, account details, communications with our team, and records of your choices. If you choose to receive texts, we record your mobile number and your message preference.

How we use information

We use information to assess and handle your application, manage your account, respond to questions, honor your communication choices, protect our services, and meet legal obligations.

How information is shared

Angel Oak handles applications directly. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS originator opt-in and consent are excluded from any other information-sharing disclosure and are not shared with third parties or affiliates.

Text messages and your choices

Text message consent is optional and is separate from required Terms of Use and Privacy Policy acceptance. Agreeing to texts is not a condition of any purchase, loan, or service. Reply STOP to cancel messages or HELP for help. Visit our SMS Terms for program details or Opt-out to review your preferences.

Retention and security

We retain application, account, and consent records for as long as needed to handle your request and account and to meet applicable recordkeeping obligations. SMS consent records are retained for at least four years. We use reasonable safeguards designed to protect information we maintain.

Your privacy requests

To ask a question about your information or submit a privacy request, contact us at [email protected] or (800) 555-0148.

Contact

Angel Oak LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110
[email protected]